Client Feedback
At CRUK, we pride ourselves in delivering bespoke training - focused on the needs of our clients.
Successful delivery is key, ensuring that all of our delegates leave our training, having achieved what they need.
We are proud to have delivered our Strategic & Tactical training to Manchester Airport Group - training Strategic & Tactical Commanders at Stansted, Manchester & East Midlands Airports.
We have also delivered Strategic & Tactical Command Training to the
Essex Resilience Forum.
Below is a selection of feedback from clients on recent Strategic & Tactical courses....
Session Feedback
At the end of each delivery, we ask our clients for feedback - so that we can understand if the delivery has achieved its objectives and looking to continually develop ourselves.
Our feedback from our clients is 99.5 % positive in that the training delivered has directly improved their ability to perform their role.
Client Feedback
"Really enjoyable course on a serious subject which I had very little knowledge about."
"Fabulous course, thought provoking assisted in landing the messages there in an informative way."
"Great piece of CPD.
Trainers were engaging and highly knowledgeable. They kept the tempo on pace but covered detail where needed.
A very worthwhile addition to the training calendar."
"Very useful course, highlighted areas for attention with clear rationale of why it was important.
"Thank you CRUK for a very informative day. It had a good balance of tutor and discussion also some light hearted approach in the right circumstances"
"Super session. Really informative with knowledgeable experts delivering the sessions. A great pace with a relaxed environment. Thank you"
"Great course, both as initial input and also as refresher CPD"
"Really enjoyable and informative course I will now be seeking for my managers who will be taking the Silver role.
Thank you"
"I really enjoyed it, thought provoking and reflective."
"Engaging content and discussion"
"Take away will be to dedicate more time to this aspect in my role
Great course. Very knowledgeable trainers, really informative and has massively helped my understanding"
"Made me realise how much I still have to learn"
"Brilliant day thank you"
"Great course, would definitely recommend!"
"Really good training, critical points were explained and understood. Knowledge of the presenters with in their area of expertise was brilliant and showed throughout the exercises and presentation. The engagement from everyone round the table/room was fantastic"
"Facilitators were superb a great duo, it was good that there were 2 people to deliver with different background areas and knowledge, this worked really well as there were 2 important areas of focus"
"Excellent facilitators, and thought provoking content"
"The focus on incidents such and the Manchester arena are relevant about what went wrong and could go wrong could we have a look at where it was executed right. What good looks like."
"One of the best courses I have ever attended"
"Really great session that I took lots of learning from"
"Really good course, opened up lots of discussion and scope for leaning opportunities within the wider teams"
"Excellent delivery with interesting facts and information that really gives you the ability to pull back to own organisation and how things could or would turn out, giving food for thought"
"Really enjoyable and informative. A few actions taken away for my department."
"Really good and knowledgeable instructors."
"Well presented balanced and good balance of activities and presentations"
"I’ve got to say that everyone I have spoken to since the courses has really enjoyed it, we’ve had requests for links for further information, and we’ve started to look at some of our own working processes."
“Great session and very informative!
Thank you”
“Great introduction to my responsibilities and understanding of the process”
“A great timely reminder of our responsibilities and some helpful additional information”.
“Thanks, much needed and good to put some structure around the role and responsibilities.”
“Excellent course covering a lot of material of the Duty Director role and responsibilities to prepare individuals and the organisation, including relevant examples. A good balance between seriousness and context/perspective.”
"Extremely good content presented by professional colleagues."
"Really enjoyed this training. Time very well spent. Thanks"
"Really useful refresher training and great to put that to use in the scenarios."
"Useful using case study. Now need to use this methodology and include ADM cohort and visit sites where we would operate in a real life event"
"Great session!"
“Excellent delivery, training, pace and expertise of speakers”
“Excellent course! Very engaging and was genuinely brilliant”
“The trainers made me feel welcome & included, we talked about lots. The trainers have excellent, real life examples from their own experiences which was very helpful & made the day really interesting."
“Thank you for the day it has helped in my development.”
"Great course, great content, great debate. Thoroughly relevant, useful and enjoyable"
"A great day of input which was relevant and up to date. Looking forward to the next session"
"Great course and professionally delivered thanks"
"Great session and great debate, really useful learnings"
“Good course and well delivered. ”
“A great day of input which was relevant and up to date. Looking forward to the next session.”
“Great course and professionally delivered thanks”